18th
If I had to describe what I write about, it would be “Systems where vested interests lose out to innovation.”
Or maybe “Systems where having good participants produces better results than having good planners.”
I now recognize in my writings an interest in any systems undergoing an influx of new participants — the need to avoid mandated design standards on the web; the tremendous increase in internet use outside the US; the new voice of previously mute consumers…..
Nevertheless, despite a ‘two steps forward, one step back’ progression, we are living through a potentially enormous shift in the amount of leverage the many have over the few. It is my aim to chronicle these changes as they happen, and to provide a framework, built from observation, which aids both interpretation and prediction.
